We're happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
SHIPPING & DELIVERY
Please wait 24 hours, as carriers sometimes mark packages as delivered prematurely. If it still hasn't arrived, double-check your surroundings or with neighbors, then contact our support team with your order number.
Yes, we ship to P.O. boxes via standard ground shipping. Please note that some expedited services may not be available for P.O. box addresses.
For international orders, duties and taxes are determined by your local customs authority and are the responsibility of the customer. These are calculated at checkout for some regions.
At this time, we cannot guarantee specific delivery dates, but you can track your package via the link provided in your shipping confirmation email for the most up-to-date arrival estimate.
ACCOUNT & PAYMENTS
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Common reasons include an incorrect billing address, expired card, or insufficient funds. Please verify your details or contact your bank to ensure there isn't a security hold on your card.
Yes, we use industry-standard SSL encryption to protect your data. We do not store your full credit card information on our servers.
PRODUCT CARE & USAGE
Each product page includes specific care instructions under the "Details & Care" tab. Generally, we recommend hand washing or using a gentle cycle with cold water for apparel.
We are committed to sustainability. We partner with suppliers who prioritize fair labor practices and environmentally friendly materials. You can find more details on our "Our Impact" page.
Many of our products are tested to be skin-safe, but please check the "Materials" list on each product page for specific information regarding common allergens like nickel or certain fabrics.
