Terms of service

Terms & Conditions

Welcome to BHAGYA JEWELLERS.

By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read this document carefully before using our services or purchasing any products.

1. Company Details

BHAGYA JEWELLERS
Address: Mulatan Ram 24, Rajkiya Hospital Ka Pass, Magre Ki Dhani, Tiwari, Jodhpur, Rajasthan 342306.

These business details are used in all compliance, billing, tax invoices, and Razorpay KYC verification.

2. Acceptance of These Terms

By using this website, making a purchase, or browsing our content, you acknowledge that:

  • You have read and understood these Terms & Conditions.
  • You agree to be legally bound by them.
  • You are at least 18 years of age or using the website under the supervision of a parent/guardian.

If you do not agree with any part of these Terms, please do not use our website.

3. Products & Services

We specialize in selling jewellery through our Shopify store.

All products are:

  • Described as accurately as possible
  • Displayed with high-quality images
  • Subject to variations in weight, size, colour, and appearance due to screen/lighting differences and manual craftsmanship

We reserve the right to:

  • Add, modify, or discontinue products
  • Change pricing or specifications without prior notice

4. Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR) and inclusive/exclusive of taxes as specified.
  • We accept online payments through secure payment gateways, including Razorpay.
  • Once an order is placed, the buyer agrees to pay the full amount including taxes, shipping, or additional applicable charges.

In case of payment failure:
Your order will not be processed until the payment is successfully completed.

5. Order Confirmation & Cancellation

Order Confirmation

You will receive an order confirmation email after successful payment.

Cancellation by Customer

  • Cancellations are allowed only before the order is shipped.
  • Once shipped, orders cannot be cancelled.

Cancellation by Company

We may cancel orders due to:

  • Stock unavailability
  • Pricing errors
  • Fraudulent or suspicious transactions
  • Incorrect or unverifiable address details

In such cases, a full refund will be issued.

6. Shipping & Delivery

Shipping timelines, charges, and conditions are explained in our separate Shipping Policy.

By placing an order, you agree to the terms mentioned in the Shipping Policy.

7. Returns, Exchanges & Refunds

Policies regarding returns, replacements, and refunds are described in our Return & Refund Policy.

We provide refunds or exchanges only as per the conditions mentioned there.

8. Intellectual Property Rights

All content on this website — including images, graphics, text, logos, product designs, and layout — is the exclusive property of BHAGYA JEWELLERS.

You are not allowed to:

  • Reproduce, copy, or modify our content
  • Use our images or product designs without permission
  • Resell or distribute our website content

Any unauthorized use may result in legal action.

9. User Responsibilities

You agree NOT to:

  • Use the website for illegal activities
  • Attempt to harm or hack the website’s functionality
  • Provide false information at checkout
  • Copy product designs for commercial purposes
  • Interfere with website security features

10. Limitation of Liability

BHAGYA JEWELLERS shall not be held liable for:

  • Any damages caused by misuse of products
  • Delivery delays due to courier or unforeseen circumstances
  • Website downtime or technical issues
  • Losses due to third-party service failures (e.g., payment gateways)

Your use of the website is entirely at your own risk.

11. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts located in Jodhpur, Rajasthan.

12. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with the “Last Updated” date mentioned above.

Continued use of the website after changes implies acceptance.

13. Contact Information

For any concerns regarding these Terms & Conditions, please contact:

BHAGYA JEWELLERS
Mulatan Ram 24, Rajkiya Hospital Ka Pass, Magre Ki Dhani, Tiwari, Jodhpur, Rajasthan 342306.

Email: bhagyajewellers21@gmail.com
Phone: +91 97821 15860